Refund policy
Returns
We accept returns within 30 days of delivery. To start a return, email info@kulamodern.com with your order number and we will send you a return shipping label.
Return Conditions
Returned items must arrive in like-new condition:
- Uninstalled and unused
- No damage to the product or its original packaging
- Complete, with all original components
Returns that don’t meet these conditions may be refused or charged a restocking fee.
Refunds
Approved refunds shall be issued for the price of the returned items within 14 days of receipt and inspection. Original shipping charges are non-refundable, and the cost of the prepaid return label will be deducted from the refund amount.
We do not accept returns for the following orders:
- International orders
- Custom or made-to-order products
- Sale orders
Damaged, Defective, or Incorrect Items
Please inspect your order on arrival. If anything is damaged, defective, or incorrect, email us photos at info@kulamodern.com within 14 days of delivery and we will send a replacement at no cost.